Q. How do I obtain a new key and fob?

Answer:

If you need a replacement or additional key for a shared entrance door or gates, Heritage can normally supply these for a charge. Please contact our head office to Please click here to request a new key/fob via our on-line maintenance request system.

You should be aware that keys and fobs often have to be ordered specially from the suppliers and so may take several weeks to arrive. In some cases, the charge from the supplier for an electric fob can be significant and we have to pass this cost onto the purchaser.

We do not have access to keys for your individual front door and we reserve the right to place a limit on the number of duplicates supplied.